Privacy Policy
Last updated: April 3, 2026
GreenLabGear ("we," "us," or "our") operates greenlabgear.com and the GreenLabGear showroom in San Bernardino, California. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, book a showroom visit, or otherwise interact with us.
Information We Collect
Information You Provide
- Account information: name, email address, phone number, company name, license type
- Order information: shipping address, billing address, payment information (processed securely by Stripe)
- Showroom bookings: name, email, phone, company, preferred date and time, equipment interests
- Contact form submissions: name, email, phone, company, subject, message
- Newsletter subscriptions: email address
Information Collected Automatically
- Browsing data: pages visited, products viewed, search queries, time on site
- Device information: browser type, operating system, screen resolution, IP address
- Cookies and analytics: we use Google Analytics to understand website usage patterns
How We Use Your Information
- Process and fulfill orders
- Schedule and manage showroom appointments
- Respond to inquiries and provide customer support
- Send order confirmations, shipping updates, and appointment reminders
- Send marketing communications (with your consent)
- Improve our website, products, and services
- Detect and prevent fraud
- Comply with legal obligations
Third-Party Service Providers
We share your information with trusted third parties that help us operate our business:
- Stripe — payment processing. Stripe receives your payment card information directly; we never store card numbers.
- Supabase — database hosting and authentication
- Resend — transactional and marketing email delivery
- Cloudinary — image hosting and optimization
- Google Analytics — website analytics
- Vercel — website hosting
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including order records for tax and compliance purposes. You may request deletion of your account and associated data at any time.
Your Rights Under California Law (CCPA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
- Right to know: request disclosure of the categories and specific pieces of personal information we have collected about you
- Right to delete: request deletion of your personal information, subject to certain exceptions
- Right to opt out: opt out of the sale of personal information (we do not sell personal information)
- Right to non-discrimination: we will not discriminate against you for exercising any of these rights
To exercise these rights, contact us at info@greenlabgear.com. We will respond within 45 days.
Security
We implement appropriate technical and organizational measures to protect your personal information, including encryption in transit (TLS/SSL), secure payment processing through Stripe, and access controls on our systems. No method of transmission or storage is 100% secure, but we take reasonable steps to protect your data.
Cookies
We use essential cookies for site functionality (authentication, shopping cart) and analytics cookies (Google Analytics) to understand usage patterns. You can control cookie preferences through your browser settings.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
Contact Us
For privacy-related questions or to exercise your rights:
